Reservation and cancellation policy

Your reservation can only be confirmed when the requested deposit has been paid.

The deposit is 40% of the total room price excluding local council taxes.

children under and not yet 6 years of age pay €30,-/day.
children 7 years and not yet 14 years pay 50% of the daily room rate when sharing with two full paying guests
Arrival, check-in, parking and allocation of rooms is not possible until 14.00 and no later than 21.00. Please contact us if you cannot comply.
If you are planning to arrive later than 18.00 please contact us.
Vacation of rooms and departure is no later than 10.30 without exception

For all banking transactions please use the following reference:

Haus Nenning is a non-smoking premise
We do not allow animals on the premises.

Cancellation policy:

a cancellation can be made by both parties three months prior to arrival date and is free of charge for both parties.
a cancellation made from 90 days and up to 31 days before the arrival date, the cancelling party pays 40% of the room price.
a cancellation made 30 days and up to one week (7days) before the arrival date, the cancelling party pays 70% or the room price.
a cancellation within 7 days of the arrival date, the cancelling party pays 90% of the room price.
should the guest leave before the agreed departure date, the penalty is 100% of the room price.
any extra benefits booked but not taken benefit of cannot be reimbursed in cash.
we advise all guests to secure a travel insurance. Our guidelines are based on the Austrian Hotel Rules and Association.www.hotelverband.at/stornooehvb.htm

Jurisdiction: Provincial Court Feldkirch (Vorarlberg / Austria)